the brand experience people
the brand
experience people
experience people
Last Updated: 10th October 2022
Registered Company Name and Office: SOMEBRIGHTSPARK LIMITED, 33 Yeoman Street, Leicester LE1 1UT
We appreciate your concerns over data privacy and protection, but you can rest-assured that we only use your personal data (information about you or that which can be linked to you) in ways you’d expect us to - this Privacy Notice is a great way for us to communicate that to you.
This Privacy Notice applies to SomeBrightSpark Limited and describes the types of personal data we collect, how we use it, and with whom we may share it.
If you have any questions or queries regarding this Privacy Notice, or our privacy programme in general, please contact us using the details provided in the ‘How to Contact Us’ section at the bottom of this page.
You may choose to provide personal data (such as your name, address, telephone number and email address) to us. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information entrusted to us.
After viewing our website you may decide to contact us via telephone or email using the details on the “Let’s Talk” page. Your email address and any other personal data you choose to provide will only be used for the purpose of dealing with your enquiry / responding to your message.
We will not send you marketing communications without asking you first.
If you subscribe to our marketing and promotional emails by entering your name and email address in the “I Want Mail” section on our website, you will receive up to 12 (marketing and promotional) emails a year from us (approximately 1 email per month).
We will always provide the ability to opt-out of our marketing emails.
As a business-to-business company, we will rely on Legitimate Interests to communicate to prospects where appropriate, for example after we’ve met/exchanged contact details at an event.
We will always provide the ability to opt-out of our marketing emails.
When you work with us (i.e., become a customer/client), you’ll be required to provide your name, registered company name, billing address and a phone number. If you wish to open an account with us, you will be required to complete a client onboarding form, a copy of which can be provided on request. The information provided on the client onboarding form will be used to create your account on our CRM system and in our accounting software, and to perform a credit check via a service provider such as Equifax.
You may submit your resume and other information to apply for a job with SomeBrightSpark. We will only use that information for the purpose of dealing with your job application. If your application is not successful in the first instance, we may ask for your consent to retain your details for the consideration of future opportunities at SomeBrightSpark.
Our employees are informed of how their personal data is processed and for what purpose via our employee privacy notice. As with all personal data we collect, we only collect what we need and do not do anything unexpected with it.
Our contractors are informed of how their personal data is processed and for what purpose via our employee data protection policy. As with all personal data we collect, we only collect what we need and do not do anything unexpected with it.
You’ll be required to provide identity information / proof accreditation / membership number if the type of work you’re undertaking demands it.
We use cookies and other tracking technologies.
For more information on the cookies and tracking technologies we use and for information on how to manage your settings via the ‘cookie banner’ on our website, please click here.
We only process your personal data as described in this Privacy Notice. We do NOT sell, rent, or trade your personal data.
Whilst we don’t share personal data with our infrastructure and support providers as such, it is possible that they could have some visibility of it whilst providing support/investigating a problem.
We use SomeBrightSpark employees where possible. On the occasions whereby third-party developers are used, we will share customer contact details with them where necessary.
We use SomeBrightSpark employees where possible. On the occasions whereby third-party engineers are used, we will share customer contact details with them where necessary.
We use several Google products and services including Google Workspace (primarily for email, document storage/management, and collaboration), Maps, and Analytics.
Google Workspace is our primary productivity suite though we do sometimes use Microsoft Office products on an ad-hoc basis.
We use Mailchimp to manage our mailing list and to send marketing and promotional emails to those who have subscribed. Mailchimp also enables us to provide an unsubscribe link at the bottom of our marketing and promotional emails.
We use Scoro for Customer Relationship Management (CRM) and billing/invoicing.
We use Sage accounting software to do our accounts.
Our website includes links to our company pages on LinkedIn and Twitter. These platforms use cookies and other tracking technologies (usage data) for advertising, recommendations, insights and measurements relating to those who visit our page. As administrators of our company pages we are jointly responsible with the social media companies for the processing of visitors’ data.
Our website includes content hosted on Vimeo and YouTube, these platforms also provide us with usage data and analytics in relation to that content.
We use third-party couriers to deliver component parts of our solution to site, we will share the recipient’s name and address with them where necessary.
We provide links to other websites on our website. These websites have their own privacy policies and terms and conditions, which you ought to review if you visit them.
We have implemented appropriate technical and organisational measures to protect against loss, misuse or unauthorised access, disclosure, alteration, or destruction of the personal data we collect. Being ISO 27001 certified is one way of us being able to evidence this.
Where we transfer personal data outside of the UK, we will implement appropriate safeguards where necessary to ensure a degree of security similar to that achieved for personal data that resides in the UK.
We will only keep your personal data for as long as is necessary to fulfil the purposes for which we collected and continue to process it, and to satisfy any legal or accounting requirements.
If you would like to update your contact information or preferences, please contact us as described in the “How to Contact Us” section below.
To the extent required by law, we can provide you with: (i) reasonable access to the personal data we hold about you, and (ii) the ability to review, correct and delete such personal data.
To help protect your privacy, we’ll take reasonable steps to verify your identity before granting access to your personal data.
If we are processing your personal data under your consent, then you can withdraw that consent at any time.
If we are relying on legitimate interests to process your personal data, then you can object to that processing.
If the processing of your personal data is under dispute, then you can prevent further processing until we’ve addressed your concerns.
If you have any concerns over our processing of your personal data, then please raise them with us by emailing or writing to us at the addresses shown in the “How to Contact Us” section at the bottom of this page.
If you are not satisfied with our response, you can raise the matter further with the Information Commissioner’s Office (https://ico.org.uk/make-a-complaint).
This Privacy Notice is likely to change from time to time. We’ll amend the “Last Updated” date (at the top of this Notice) whenever there is a change. If the changes are significant, we’ll also provide a prominent notice at the top of this web page.
If you have any questions or queries, would like to make a complaint, would like us to update the personal data we hold about you, or exercise your rights, please contact us by:
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